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Drug Test Scheduling Coordinator

Broken Arrow, OK 74012

Industry: Administrative Assistant Job Number: 54244263

Job Description

Detail-oriented and dependable Drug Test Scheduling Coordinator to manage the scheduling of DOT and Non-DOT drug and alcohol tests for clients. This office-based role is responsible for coordinating testing appointments through online systems, communicating with clients and collection sites, and ensuring all testing is scheduled accurately, promptly, and in compliance with applicable regulations.

$20-$25/hr - temp-hire
Key Responsibilities
  • Schedule DOT and Non-DOT drug and alcohol tests using online scheduling platforms
  • Coordinate with collection sites, laboratories, and third-party vendors to confirm availability and appointments
  • Communicate testing instructions, locations, and required timelines to clients clearly and professionally
  • Handle time-sensitive testing requests, including post-accident, reasonable suspicion, random, and pre-employment tests
  • Monitor scheduled tests to ensure completion within required DOT and client-specific timeframes
  • Manage rescheduling, cancellations, and urgent same-day requests as needed
  • Maintain accurate electronic records and documentation in compliance with DOT regulations, company policies, and privacy standards
  • Respond to client inquiries via phone, email, and internal systems in a timely and professional manner
  • Identify scheduling conflicts or delays and escalate issues when necessary
  • Maintain strict confidentiality when handling sensitive client and employee information
Required Qualifications
  • High school diploma or equivalent
  • Experience in scheduling, administrative support, or customer service
  • Strong organizational skills, computer skills and attention to detail
  • Proficiency with online scheduling tools, databases, and standard office software
  • Excellent written and verbal communication skills
  • Ability to manage multiple requests in a fast-paced, deadline-driven environment
Preferred Qualifications
  • Previous experience with DOT drug and alcohol testing (FMCSA, FAA, FRA, FTA, PHMSA, or USCG)
  • Knowledge of DOT testing requirements, timelines, and procedures
  • Experience working with DOT regulations.
Skills and Competencies
  • High level of accuracy and reliability
  • Strong customer service and professional communication skills
  • Ability to prioritize urgent and time-sensitive tasks
  • Problem-solving and adaptability
  • Discretion and professionalism when handling confidential information
Work Environment
  • Office-based position
  • Standard business hours, with occasional need to support after-hours or urgent testing situations

Meet Your Recruiter

Sonia Moser
Clerical/Professional Staffing Manger

Sonia joined the American StaffCorp team in August 2001, beginning her journey at the Front Office Admin, where she skillfully assisted individuals in their job search. Her dedication and talent led her to become Staffing Manager for the Clerical and Professional Division in 2012. Sonia's passion lies in fostering meaningful relationships with both candidates and clients, ensuring they receive exceptional service from American StaffCorp.

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About Broken Arrow, OK

Discover exciting job opportunities in and around Broken Arrow, Oklahoma! This vibrant city, located in the northeastern part of the state, offers a unique blend of small-town charm and big-city amenities. With a growing economy and a variety of industries thriving in the area, job seekers can find promising career prospects in fields ranging from manufacturing to healthcare to technology. Explore opportunities in this picturesque region, known for its stunning parks like Ray Harral Nature Park and Haikey Creek Park, and immerse yourself in the local culture through visits to the Broken Arrow Performing Arts Center and The Museum Broken Arrow. Indulge in delicious cuisine at local favorites like Charleston's Restaurant or El Tequila, and catch a game at the nearby BOK Center in Tulsa, home to the NBA G League team, the Oklahoma City Blue. Join us in Broken Arrow for a fulfilling career and a vibrant lifestyle!