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Inside Sales Representative
Job Description
The Inside Sales Representative (ISR) is responsible for creating a WOW experience for every
customer by following The company’s proven process for reliable, honest, and professional
communication. This role focuses on timely follow-up, accurate documentation, and proactive management of
customer calls, leads, and scheduling opportunities.
As the company continues to grow and evolve, this position will adapt to support the needs of the company,
our team, and our customers.
PRIMARY RESPONSIBILITIES
Customer Communication & Call Handling
• Return all Piper calls via phone, text, or email in a timely and professional manner.
• Return any missed calls promptly to ensure no customer is left without a response.
• Handle a minimum of 50 calls per day (incoming + outgoing).
• Follow up with clear futures — always provide the next step and set proper expectations with the
customer.
Lead Management & Documentation
• Follow up with all leads and document communication accurately in the CRM or call log.
• Update daily call logs with detailed notes and outcomes.
• Maintain a minimum conversion rate of 50% or higher.
CORE VALUES ALIGNMENT – THE RISE STANDARD
All team members are expected to uphold and demonstrate The JT Way through our core values:
• Reliability – Be consistent and dependable in every task.
• Integrity – Always do the right thing for our team and customers.
• Safety – Prioritize safety for yourself, your team, and the customer.
• Excellence – Deliver WOW service and continuous improvement every day.QUALIFICATIONS & REQUIREMENTS
• Strong communication and customer service skills
• Ability to manage high call volume with professionalism
• Organized, detail-oriented, and able to maintain accurate documentation
• Goal-driven with the ability to meet performance metrics
• Comfortable working in a fast-paced, evolving environment
• Basic computer proficiency and CRM familiarity
• Positive attitude and commitment to company culture of excellence
customer by following The company’s proven process for reliable, honest, and professional
communication. This role focuses on timely follow-up, accurate documentation, and proactive management of
customer calls, leads, and scheduling opportunities.
As the company continues to grow and evolve, this position will adapt to support the needs of the company,
our team, and our customers.
PRIMARY RESPONSIBILITIES
Customer Communication & Call Handling
• Return all Piper calls via phone, text, or email in a timely and professional manner.
• Return any missed calls promptly to ensure no customer is left without a response.
• Handle a minimum of 50 calls per day (incoming + outgoing).
• Follow up with clear futures — always provide the next step and set proper expectations with the
customer.
Lead Management & Documentation
• Follow up with all leads and document communication accurately in the CRM or call log.
• Update daily call logs with detailed notes and outcomes.
• Maintain a minimum conversion rate of 50% or higher.
CORE VALUES ALIGNMENT – THE RISE STANDARD
All team members are expected to uphold and demonstrate The JT Way through our core values:
• Reliability – Be consistent and dependable in every task.
• Integrity – Always do the right thing for our team and customers.
• Safety – Prioritize safety for yourself, your team, and the customer.
• Excellence – Deliver WOW service and continuous improvement every day.QUALIFICATIONS & REQUIREMENTS
• Strong communication and customer service skills
• Ability to manage high call volume with professionalism
• Organized, detail-oriented, and able to maintain accurate documentation
• Goal-driven with the ability to meet performance metrics
• Comfortable working in a fast-paced, evolving environment
• Basic computer proficiency and CRM familiarity
• Positive attitude and commitment to company culture of excellence
Meet Your Recruiter
Christy Wylie
Staffing Manager
Christy has been in the staffing industry since 2005 and joined the American StaffCorp team in Claremore in 2018 as a Staffing Professional. In 2023 she was promoted to Staffing Manager overseeing the operations in Claremore and Pryor, Oklahoma. Christy has a strong focus on the relationships between her clients and the candidates she works with. She is highly involved in the Claremore community and is passionate about helping people succeed and will go the extra mile for you.
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Discover your next career opportunity in the vibrant city of Claremore, Oklahoma! Nestled in the heart of the state, Claremore offers a perfect blend of small-town charm and big-city opportunities. Imagine working in a community known for its historical landmarks like the Will Rogers Memorial Museum and the J.M. Davis Arms & Historical Museum, while also enjoying the scenic beauty of Lake Oologah and the nearby Cherokee Casino Will Rogers Downs! With a rich culture, delicious local cuisine, and close proximity to Tulsa's art galleries, theaters, and professional sports teams, Claremore is the ideal place to grow both personally and professionally. Explore our job listings today and take your career to new heights in this enchanting region.