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American StaffCorp
https://www.americanstaffcorp.com
https://www.americanstaffcorp.com
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Sonia Moser
Senior AR/Collections Specialist
Job Description
Senior Accounts Receivable and Collections Specialist - $20.43/hr
Responsible for overseeing customer accounts, credit and term decisions, account monitoring, and collections.
Essential Duties and Responsibilities:
Oversee new customer setup process and maintenance
Manage the credit granting and collection of accounts receivables for the assigned portfolio
Make sure all credit processes are compliant with regulatory requirements
Regular review of receivable aging to identify accounts that require follow-up communication
Research, document, and resolve outstanding issues and balances
Place direct phone calls and emails to customers that are past dueAnswer calls and emails from customers
Interface with customers and sales team to assist in collections as required
Oversee daily check and credit card payment applications
Review, hold and release orders to ensure timely handoff to the warehouse
Monitor accounts, unapplied credit memos, on-account payments, short payments, and provide direction to accounting specialist on adjustment and resolution
Recommend delinquent account submission to outside collections agency
Send Demands letters to customers as required
Maintain Customer Sales Tax Certificates
Work with other departments to address customer issues
Provide backup coverage in the department during vacations, illnesses, etc.
Requirements:
College degree or equivalent experience required5 years of experience on Accounts Receivables and collections
Experienced level of practical knowledge of credit policies and collection proceduresExperience with an enterprise resource planning (ERP) systemGood organization and time-management skillsAccuracy and attention to detailGood spoken and written communication skillsMust be able to multi-task, able to set priorities and meet deadlines
This job description is a summary of the typical functions of the job, not a comprehensive list of all possible responsibilities, tasks, and duties.
Responsible for overseeing customer accounts, credit and term decisions, account monitoring, and collections.
Essential Duties and Responsibilities:
Oversee new customer setup process and maintenance
Manage the credit granting and collection of accounts receivables for the assigned portfolio
Make sure all credit processes are compliant with regulatory requirements
Regular review of receivable aging to identify accounts that require follow-up communication
Research, document, and resolve outstanding issues and balances
Place direct phone calls and emails to customers that are past dueAnswer calls and emails from customers
Interface with customers and sales team to assist in collections as required
Oversee daily check and credit card payment applications
Review, hold and release orders to ensure timely handoff to the warehouse
Monitor accounts, unapplied credit memos, on-account payments, short payments, and provide direction to accounting specialist on adjustment and resolution
Recommend delinquent account submission to outside collections agency
Send Demands letters to customers as required
Maintain Customer Sales Tax Certificates
Work with other departments to address customer issues
Provide backup coverage in the department during vacations, illnesses, etc.
Requirements:
College degree or equivalent experience required5 years of experience on Accounts Receivables and collections
Experienced level of practical knowledge of credit policies and collection proceduresExperience with an enterprise resource planning (ERP) systemGood organization and time-management skillsAccuracy and attention to detailGood spoken and written communication skillsMust be able to multi-task, able to set priorities and meet deadlines
This job description is a summary of the typical functions of the job, not a comprehensive list of all possible responsibilities, tasks, and duties.
Meet Your Recruiter
Sonia Moser
Clerical/Professional Staffing Manger
Sonia joined the American StaffCorp team in August 2001, beginning her journey at the Front Office Admin, where she skillfully assisted individuals in their job search. Her dedication and talent led her to become Staffing Manager for the Clerical and Professional Division in 2012. Sonia's passion lies in fostering meaningful relationships with both candidates and clients, ensuring they receive exceptional service from American StaffCorp.
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